Site Logo

Hello, you are using an old browser that's unsafe and no longer supported. Please consider updating your browser to a newer version, or downloading a modern browser.

Privacy Policy

Mai Cuisine, Inc. is committed to protecting your privacy online and we know your privacy is important. Our policy is pretty simple: We will not use or share your information with others without your prior agreement.

Mai Cuisine, Inc. has worked hard to gain your trust by selling only the highest quality products, and we want to do everything reasonably possible to keep your trust. To better build our relationship with you, we feel it is important you know and understand how our website interacts with visitors and how we will use information gathered from our website.

What personal information is collected at our website and how is it used?
We only capture your personal details when you submit them to us. For instance, Mai Cuisine, Inc. may gather the following information: (1) personal information given voluntarily while using a feature on our website. For example, we may capture information during registration of our email newsletter and/or our sushi platter ordering system. Information includes name, address, phone number, e-mail address, birth date, company name and previous orders processed. (2) Information gathered during voluntary participation in a survey or poll, or when communicating with our customer service or marketing teams. (3) Information gathered from submission of entries to in-store contests, online contests, social networking contests, sweepstakes, etc.

We also ask voluntary questions so we can gain a clearer understanding of our users. Your response helps shape our future and gives us a clearer understanding of what our customers want.

How will my information be used?
By providing your information, you are agreeing to receive the Mai Cuisine, Inc. email newsletter. You will have the ability to “opt-out” of our newsletter at the time of your registration on our Sushi Platter ordering system and through our contests and communications. By choosing to “opt-out” of our newsletter communications, you will not receive any other mailings from us unless you agree to. You are free to unsubscribe from the newsletter at any time. Mai Cuisine, Inc. will not sell, rent or trade your personal information to others at any time. Non-personal data, statistics about use on our website, entries, traffic patterns, etc., may be shared by Mai Cuisine, Inc. for internal purposes only and will not include any personal identifying information.

Except as required by law, Mai Cuisine, Inc. will not pass your personal data to any outside organization for marketing, communication or solicitation purposes.

Surveys & Polls
Occasionally, Mai Cuisine, Inc. customers may be asked to participate in our research through surveys and polls. Participation in these events is voluntary. By participating in our surveys and/or polls, you may be asked to supply personal information, such as your demographic information and lifestyle preferences. Since all information is voluntary, you can choose the information you disclose to Mai Cuisine, Inc. through your responses.

Cookies
To better understand what you do while on our site, we use a browser feature known as a cookie. A cookie is a small data file that is stored by your Web browser on your computer. It’s used to do things like see how you navigate our website, and remember you and your online presence when you return. This helps improve our site, provide better customer service and personalize your online experience.

Google Analytics
Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of our websites, to prepare reports on their activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Personal data collected: Cookie and Usage Data. Place of processing: USA. Find Google’s privacy policy here.

Updating your personal information
Should you choose to participate in our email newsletters, the need may arise in which you need to change your contact or personal information. You may do so by following the directions on your email newsletter, under “Manage My Subscription.”

How does this website interact with third-party websites and content?
We may enable you to navigate to third-party sites and services, or otherwise display third-party content. We do this for your convenience. We do not endorse, or generally have any affiliation with, these third parties. We do not control and are not responsible for their web practices. If you choose to navigate away from our website to a third-party website, those service provider’s terms, conditions and privacy policies govern your online experience. Please view their terms of service and privacy policies if you have any questions about their practices.

Interactive Maps
We may facilitate easy access to the online maps of content providers like Google, Microsoft and Yahoo! This is interactive and will determine stores near you and Mai Cuisine, Inc.. promotions within that store

Sweepstakes, Contests and Survey Sites
We may rely on the expertise of third-party service providers to run sweepstakes, contests and surveys. Navigation to these sites may be seamless so that it appears you‘re still in our website environment. In these cases, the third-party’s privacy policy may apply to any personal information you provide in connection with the event. Please take note of who is running the event and read their privacy policy thoroughly.

Social Networking or Other User-Generated Content Sites and Other Websites
We may rely on the expertise of third-party service providers to run sweepstakes , contests and surveys. This may include click-through access of even “single sign-on” to these sites. The third-party’s privacy policy applies to any personal information you provided at these sites.

Changes to the Privacy Policy
Mai Cuisine, Inc. may make changes to or update the privacy policy at any point in time. If so, Mai Cuisine, Inc. will post the updated privacy policy on our website. This version of our privacy policy is current as of March, 2017.

Children
We do not knowingly collect or maintain information provided by children under the age of thirteen. To comply with the Children’s Online Privacy Protection Act, we ask that children under the age of thirteen not provide any personal information on this website.

How do we secure your personal information on our site?
This website has the following types of security measures: limited access data-centers, firewall technology and secure-socket layer (SSL) certificate authentication. SSL is encryption technology that provides information that is transmitted over the internet. We strive to protect all data transmitted over our site but please note no data transmission over the internet can be guaranteed to be 100% secure. We cannot guarantee or warrant the security of the information you transmit to or from our websites, and you do so at your own risk.

Whom may you contact with questions or concerns?
If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us at [email protected].